App Privacy Policy

Last updated: 24 February 2026

This Privacy Policy explains how the Falmouth International Sea Shanty Festival mobile application ("App") collects, uses, and handles information.

The App is developed and provided by 3deep Media Ltd ("Developer") on behalf of Falmouth BID and Falmouth Town Council ("Organisers").

1. Overview

The App is designed to provide festival information such as schedules, venues, maps, and notifications. The App does not require user accounts and does not collect directly identifying personal information such as names or email addresses.

Some limited technical and usage data is processed to enable app functionality and improve performance.

2. Information Stored on Your Device

The App stores certain information locally on your device to enable features, including:

• Favourite performers or events
• Reminders or schedule selections
• Downloaded schedules or offline content
• Basic app preferences

This information remains on your device and is not transmitted to the Developer or Organisers.

You may remove this data at any time by clearing app data or uninstalling the App.

3. Analytics and Usage Data

The App uses analytics services (such as Google Analytics for Firebase) to understand general app usage and improve stability and user experience.

Analytics data may include:

• Device type and operating system
• App version
• Screen views and interactions
• General location region (non‑precise)
• Crash or performance data

This information does not directly identify individual users.

Analytics processing is carried out in accordance with applicable data protection laws.

4. Location Information

If you enable location permissions, the App may access your device location to:

• Display your position on festival maps
• Show nearby venues or stages
• Enable directions via external map apps

Location data is used only on your device and is not stored by the Developer or Organisers.

You can disable location access at any time in your device settings.

5. Notifications

If you enable notifications, the App may send alerts relating to:

• Favourite or saved performances
• Festival schedule changes
• Safety or operational updates
• Weather or event information
• Festival news or promotional messages

Notification preferences can be changed in your device settings.

6. External Links and Services

The App may link to external services such as:

• Ticket providers
• Sponsor websites
• Venue websites
• Mapping services (Apple Maps, Google Maps)

These services operate independently and have their own privacy policies. The Developer and Organisers are not responsible for third‑party privacy practices.

7. Children

The App is intended for general festival audiences and does not knowingly collect personal data from children.

8. Legal Basis (UK/EU Users)

Where applicable under UK GDPR, processing is based on:

• legitimate interests (app functionality, analytics, performance)
• user consent (notifications, location permissions, optional analytics where required)

You may withdraw permissions at any time via device settings.

9. Data Security

The App is designed to minimise data collection. Any analytics data transmitted is protected using industry‑standard security measures provided by the analytics provider.

10. Changes to this Policy

This Privacy Policy may be updated from time to time. Updates will be reflected by the "Last updated" date.

11. Contact